Privacy Policy

Effective Date: May 2026

Welcome to La Truffe Blanche. This Privacy Policy explains how Sustainable People S.A (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website or contact us.

By using this website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Company Information

Sustainable People S.A
40A Rue Partier
1936 Verbier
Switzerland
Email: verbier@latruffeblanche.com
Website: www.latruffeblanche.ch

2. Information We Collect

Information You Voluntarily Provide

When you contact us through our enquiry or contact forms, we may collect:

Full name
Email address
Telephone number
Travel or booking preferences
Message content
Any additional information you choose to provide Automatically Collected Information

When visiting our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referral URLs
Pages visited
Time spent on pages
Approximate geographic location
Website interaction data

This information is collected through cookies and analytics technologies.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests
Communicate regarding reservations or potential stays
Improve website functionality and user experience
Monitor website traffic and performance
Conduct analytics and marketing activities
Maintain website security
Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

Cookies are small text files stored on your device when you visit a website.

We may use:

Essential cookies necessary for website operation
Performance and analytics cookies
Marketing and advertising cookies

You may accept, reject, or manage cookies through our cookie banner or your browser settings.

Please note that disabling certain cookies may affect website functionality.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics helps us understand how visitors interact with our website by collecting information such as:

Pages viewed
Visit duration
Navigation paths
Device and browser information
Approximate location

Google may process this information on servers located outside Switzerland and the European Economic Area.

For more information: Google Privacy Policy

You can opt out of Google Analytics here: Google Analytics Opt-Out

6. Meta Pixel

We may use Meta Pixel in the future, a service provided by Meta Platforms, Inc.

Meta Pixel allows us to:

Measure advertising effectiveness
Understand visitor behavior
Improve advertising campaigns on Facebook and Instagram

Meta may collect information about your interaction with our website and advertisements.

For more information: Meta Privacy Policy

7. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:

Your consent
Legitimate business interests
Performance of a contract or pre-contractual request
Compliance with legal obligations

8. Sharing of Information

We may share your information with trusted service providers involved in:

Website hosting
Website maintenance
Analytics
Marketing services
IT and technical support

These third parties are required to process your information securely and confidentially.

We may also disclose information if required by law or to protect our legal rights.

9. International Data Transfers

Some of our service providers may process data outside Switzerland or the European Economic Area.

Where applicable, we take reasonable measures to ensure appropriate safeguards are in place for international data transfers.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no online transmission or storage system can be guaranteed to be completely secure.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability

To exercise your rights, please contact:

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with a revised effective date.

15. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Sustainable People S.A
40A Rue Partier
1936 Verbier
Switzerland
Email: verbier@latruffeblanche.com
Website: www.latruffeblanche.ch